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We’ve answered the most common questions to help you source products with confidence. Still stuck? Ask our team.
Our minimum order quantity varies by product and supplier. Each product page clearly displays its MOQ, and many suppliers offer flexible bulk purchasing options.
Send a quote request through our contact page with the products, quantities and destination you have in mind. A sourcing specialist replies with tiered wholesale pricing, usually within one business day.
Yes. Most manufacturing partners support private labeling, custom packaging and full OEM runs, so you can launch proven products under your own brand with your own barcodes and inserts.
We deliver to business addresses worldwide. Air freight covers urgent restocks in 7–12 days, while sea freight handles full-container orders in 25–35 days with customs support included.
Major credit cards, bank transfers and secure online checkout are all supported. Established accounts can apply for trade credit with net-30 terms after three completed orders.
In-stock lines dispatch in 2–4 business days. Custom or OEM production adds 15–25 days depending on complexity, and your account manager confirms timelines before you pay.
Absolutely — sample orders ship at standard courier rates and the sample cost is credited back against your first bulk order with the same supplier.
Report any issue within 14 days with photos and we will arrange replacements, partial refunds or return labels. See our returns policy for the full process.